Vincent Lam, Product Manager in Vancouver, BC, Canada
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Vincent Lam

Verified Expert  in Product Management

Product Manager

Location
Vancouver, BC, Canada
Toptal Member Since
October 22, 2018

Vincent是一名CTO/产品负责人,拥有MBA学位和20年的世界级软件交付经验. 他专门从事中小企业和企业的产品开发,此前曾在谷歌领导过大型项目, Dassault Systems, Nortel, and Elastic Path. 他是一位企业家,他建立了屡获殊荣的SaaS公司,带来了最好的现场服务管理, AR/VR, and GIS technologies into conventional industries such as engineering, environmental and natural resources.

Project Highlights

GIS Project Management SaaS
Led the product design and development of Matidor.com, launched this map-based project management platform to 100+ companies.
AR/ML-powered Platform for Drivers to Receive Estimates on Car Damages
MVP with both driver mobile and estimator desktop app readiness in three months.
Major Telecom Mobile Activation System
领导并在两年内为美国一家主要无线运营商推出了价值1200万美元的基于saas的移动激活系统.

Expertise

Work Experience

Chief Product Officer

2019 - PRESENT
2xM Creations
  • Founded the company from idea to commercialization and generated $1 million in the first year. 被多个组织评为清洁技术领域最值得关注的初创公司和增长最快的初创公司.
  • 管理一个15人的敏捷团队,使用Java等技术为数据可视化和协作开发不断发展的产品路线图, Angular, MySQL, Postgres, GeoServer, OpenLayers, Jira, Bitbucket, AWS, and Azure.
  • Partnered with Unity3D.com as a managed partner for providing web and GIS consultation and development.
  • Promoted the business and participated in major startup competitions and events. The most notable award was second place (out of 1,000 global companies) in TechCrunch Disrupt Battlefield 2020.

CTO

2019 - 2020
EstPal
  • Created and managed the product backlog of a driver-autobody matching marketplace, and liaised with the business team and customers to prioritize features.
  • Built a cross-functional team of 10 and managed day-to-day development operations.
  • Selected technology and tool stacks and provided technical guidance to developers.

Technical Founder

2018 - 2019
Loqus.io
  • Built a geospatial augmented reality platform, Loqus, to visualize and interact with virtual objects in real-world locations.
  • Developed the web and mobile prototypes along with a team of contractors using Agile, with technologies including Unity, AngularJS, Node.js, ARCore, ARKit, Java, C#, PostgreSQL, Mapbox, Google Maps, OpenLayers, and AWS.
  • 使用主要和次要的研究方法进行市场分析,以建立一个不断发展的产品路线图.
  • Raised funding from equity and non-dilutive government programs.

CTO

2014 - 2017
Arkit
  • 建立并退出了一家基于saas的公司,该公司在三年内将油气项目管理的效率从0美元提高到500万美元.
  • Managed an Agile team of 15 to develop the evolving GIS product using tools including Jira, Slack, AWS, SVN, and Jenkins.
  • Planned and released product enhancements and new features for customers every three months.
  • 通过部署包括入站在内的多种营销策略,连续三年实现了100%的收入年增长率, outbound, and account-based marketing.
  • Maintained excellent NPS scores with customers which resulted in sales referrals.
  • Raised over $1.5 million of funding via angels, IRAP, SRED, and other non-dilutive sources.

Product Portfolio Manager

2012 - 2014
Dassault Systèmes
  • 管理一个由20个产品发布组成的产品组合,创造了总计8000万美元的收入. 与来自五个开发团队的技术产品经理和开发经理一起监督日常产品管理运营.
  • Liaised with marketing, release, sales, and legal teams to ensure that go-to-market activities are met for each launch.
  • Rolled out the program framework, 一组流程和工具,旨在扩展实用的营销实践和敏捷实践,以及提高产品运营的有效性和效率.
  • 设计了一个税收激励计划,以最大限度地提高获得税收补助的价值和机会&ED) from the governments of Canada and Australia.

Enterprise Program Manager

2010 - 2012
iQmetrix
  • 与50人的团队为美国一家大型无线运营商管理一个价值1500万美元的项目,从开始到生产.
  • 提供基于saas的零售管理+手机激活解决方案,提升进店体验,提升零售商运营效率.
  • 为项目的每个阶段构建工作说明和项目计划,并参与合同的谈判和结束.
  • Executed and monitored various project aspects such as financial, schedule, scope, risks, resourcing, and prepared appropriate remedial actions to address unforeseen issues along the way.
  • Established Agile Scrum practices, tools, and processes for internal and external teams.
  • Liaised with internal and external stakeholders via weekly status calls/reports, executive steering meetings, and team meetings.
  • Leveraged resources from an outsourcing partner to enable delivery and financial flexibility.

Principal and Senior Project Manager

2009 - 2010
Elastic Path Software
  • Managed a portfolio of $5 million, including a $1.5 million eCommerce project on-site with an UK client, 使用专有平台和新的SoA基础设施取代已有10年历史的在线购车系统.
  • Achieved an average of 40% gross margin ratio and 85% team utilization level.
  • 获得“最有价值团队奖”和个人“MVP奖”,为公司打造了最具盈利和生产力的团队.
  • Led a team of 22 to integrate, customize, and configure Elastic Path v6.2 using technologies including Java, OpenJPA, Spring, Acegi, Oracle, SoapUI, Watir, Eclipse, RCP, Hudson, Archiva, and Subversion.
  • Communicated regular project updates to stakeholders via weekly status reports, executive steering meetings, and team meetings.

Technical Project Manager

2007 - 2009
Google
  • 带领8名工程师团队开发并推出Google SketchUp和Earth的电子商务商店.
  • Leveraged resources from an outsourcing partner to enable delivery and financial flexibility.
  • Managed project finance, scope, schedule, dependencies, risks, issues, and changes between the client team, system integrator, and development team.
  • Established Agile Scrum practices, tools, and training for the client as part of the technology refresh program.

Application Development Specialist

2001 - 2007
Nortel
  • 通过与一个20人的团队开发J2EE软件扩展和配置,启动了一个价值1200万美元的全球web应用程序项目.
  • 设计了一个批处理流程,允许在现有遗留系统和新系统之间进行大数据同步.
  • Participated in code and design reviews with customer primes and developers.
  • 被评为北电公司业绩突出的前10%人才之一,并获得了“杰出贡献者”的认可.

GIS Project Management SaaS

http://matidor.com

Led the product design and development of Matidor.com, launched this map-based project management platform to 100+ companies.

Matidor.com是一个基于云的项目协作平台,在一个直观的GIS界面上显示项目和地理空间信息. With Matidor, users can quickly and easily manage data, communicate with team members, and plan projects—all while seeing their progress.

As a co-founder and CTO of the company, I led the design and development of the platform from ground up. Much of my role has been as product owner of Matidor, from assessing the market, talking to customers, 并发现和学习机会,将学习转化为技术团队的可操作需求,以及管理开发和发布. Matidor已经成为现场服务行业基于地图的项目管理的新标准, 我们的客户平均每天在我们的平台上花费一个小时来管理他们的预算, tasks, and information.

AR/ML-powered Platform for Drivers to Receive Estimates on Car Damages

http://www.estpal.com

MVP with both driver mobile and estimator desktop app readiness in three months.

EstPal是一家技术公司,简化了司机和车身修理厂之间的车辆损坏估计. When an accident occurs, 我们的移动应用程序提供了一个直观的界面,指导司机逐步进行诊断. 然后,结果由EstPal的机器学习引擎和我们的专业筛选团队进行处理,然后发送到附近的车身店进行评估. 对于司机来说,EstPal节省了他们货比三家的时间,并为维修定价注入了信心. For body shops, EstPal creates a new channel of high-quality leads and reduces time spent on free estimations.

Major Telecom Mobile Activation System

领导并在两年内为美国一家主要无线运营商推出了价值1200万美元的基于saas的移动激活系统.

As an enterprise program manager, 我负责与美国一家大型无线运营商合作的一个价值1200万美元的项目,提供基于saas的零售管理和手机激活解决方案. My team grew from 10 to 50 members within six months, 在此期间,我必须建立一些流程,包括标准操作手册, program governance documents, 以及各种沟通和报告工具,使所有利益相关者之间能够迅速协调.

The goal of the project was to improve customer efficiency by 5% and to remove system redundancy involved in phone activation; and after months of sweat and tears, 该产品的主要阶段在预算(毛利率15%)范围内成功推出(延迟不到10%),并取得了出色的初步成果.
2018 - 2019

Certification in Augmented Reality

Circuit Stream - Vancouver, Canada

2004 - 2007

Master's Degree in Business Administration

University of Ottawa - Ottawa, Ontario, Canada

1997 - 2001

Bachelor's Degree in Computer Engineering

University of British Columbia - Vancouver, British Columbia, Canada

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